Shipping policy

 

Shipping Canada & U.S.

For National Shipping In Canada: Due to the Canada Post Strike, we use UPS or other carrier. 

U.S. & other international customers - Must read this before completing checkout

  1. Currently, all our U.S. and other international shipments are shipped exclusively through DHL services that include the sender’s standard brokerage.
  2. While we do our best to minimize the chances of extra fees, please note that we cannot control if U.S. Customs or any other U.S. government agency imposes fees outside of our control. By placing an order with us, you understand that you have to pay any additional fees requested by DHL or the U.S. government.
  3. Please note that all customer’s are responsible for knowing the customs rates of their own country.
  4. All shipments undergo random customs clearance, so please be aware that this can result in delays in transit.
  5. If you refuse to receive or return to the sender due to government charges, you will be charged the full fee that occurs to the sender.